There are 101 Jobs to Choose in Customer Service / Helpdesk
Develop effective customer relationship by providing regular feedback.Conduct periodic operational review with customers.Ensure shipment arrangements are made for customers and update shipment status to customers from time to time.Serve as liaison between customers and various internal departments and vendors where required.Resolve customer complaints promptly.Maintain ade ...
Must help customers with complaints and questions, give customers information about products and services, take orders, and process returns.Able to help customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.Job RequirementsPossess minimum SPMFemale Only required.Minimum SPM and above.Able to hav ...
Responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail.Answer phones and operate a switchboard.Route calls to specific people.Greet visitors warmly and make sure they are comfortable.Call persons waiting for visitor and book them a room to meet in. ...
Inbound 1st Level Support To analyze, create and resolve tickets (if applicable). To Troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests (e.g. Password resets, SW configuration, etc.). Transform tickets created by E-Mail or Fax into the Ticket system. Follow up on processing status (e. g. Engineer Time ...
To provide support to the Operation team to meet and sustain client targets by providing accurate & timely analysis Looking at ways to improve Quality of transactions & efficiency Ensuring compliance to monitoring and feedback process by meeting audit targets Call monitoring & variance reporting. Providing the complaints findings to the client in a timely mann ...
Handle incoming calls/WhatsApp/LiveChat and inquiries about financial productPatiently listen to customer's inquiry or problemsDeliver polite and accurate response to customers on timely mannerFoster and build relationship with customerFollow company procedures, guidelines and policies setTo serve Singaporean customerWorking hours: Monday - Friday, 9 am to 6:30 pmTo observ ...
Professionally and efficiently handle inbound and outbound customer enquiriesInform Existing Customers on Latest PromotionsExplain about Upgrading of packagesTo provide excellent Customer Support Services to ensure customer satisfaction.Constantly adhere to company's service standards and guidelines.Job RequirementsSPM/STPM/Certificate/Diploma/Degree in any field ...
Identifies market potential by qualifying accounts;Initiates sales closing process by scheduling appointments; making final presentation, understanding account requirements;Closes sales by building rapport with potential account; explaining product and service capabilities, overcoming objections; preparing contracts;Expands sales in existing accounts by introducing new pro ...
To handle livechat and email regarding enquiries or requests. To meet customer's expectation in terms of customer service & information accuracy. To be able to provide information related to technical issues (troubleshooting problem) Work in a team to achieve the required KPI elements and SLA Job Requirements High proficiency in English & Bahasa (Both written + Sp ...
Training and scripts are given Call customer for appointment for technician we make after sales serviceAttend to customer's enquiry and request promptly Job RequirementsPossess minimum SPMNo experience neededLiterate in using computerJob BenifitsBasic Salary RM1800-RM3500 (Based on experience) + Commision + Allow + bonusFull Attendance Allowance and quater allowance will ...
