There are 125 Jobs to Choose in Customer Service / Helpdesk
Serves and answers questions from customers online Provide a great customer experience through the online medium Read messages and attending to each customer’s needs in a positive manner while practicing patience, respect, courtesy at all times Job RequirementsNight shift online customer service Possess minimum SPM Mandarin speaking candidate only. Night shift ...
Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Review policy te ...
Educate partners on the use of the extranet, manage availability on site Assist in the activation of listings (outbound and inbound calls, tickets) Process signups so that there is zero backlog Handle support tickets from Partners and Market Management team with the highest integrity and quality Optimize content to maximize conversion Prepare reports as necessary Particip ...
To efficiently handle inbound and outbound customer call inquiries. To provide fast and timely solutions to all customer related problems. To ensure customer satisfaction by providing excellent Customer Services. To be constantly guided by company's service standards. Effectively manage large numbers of incoming calls Handle complaint, provide appropriate solutions and al ...
Maintain good etiquette and earnestly receive to every customer Responsible for customer consultation Promote the implementation of customer service specifications and systems Optimize customer service quality in all aspects Deep understanding of customer needs and guiding the team's interactive strategy thinking Communicate, maintain and improve customer relationships Jo ...
The Customer Support Executive is assigned to the dedicated customer account(s) and is responsible for providing coordination to ensure the agreed service levels are met and to handle communication with customers. Receive pick up orders from dedicated customer’s system and provide proper acknowledgment Advise customers on proper documentation required for inbound/ou ...
Frontline position, responsible for handling important services or sales interactions with walk in customers at U-mobile Centres on a daily basis. . Serves as a Sales advisor who listens attentively to walk in customers, deduce customers’ needs, and then recommend appropriate products and services that best fit the prospective customers. Handle enquiries on services ...
Front desk services: managing and scheduling booking for a therapist, handling customers' inquiries and complaints(if any) General administration work To achieve sales target To promote SPA services and product Service-oriented and customer-focused Job Requirements 1 -2 years of working experience in front desk or customer services or any other similar industry. Mus ...
Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related to the company's products To exceed customers expectation in terms of customer service & accurate information Work in a team to achieve the required KPI elements and SLA Job Requirements Applicant must be willing to work on rotational sh ...
Provides support to the service and sales team including administrative support and/or customer service. Serves as a support and liaison between company personnel and customers Provides customer solutions to moderately complex or escalated issues by providing seamless delivery of service, sales and/or fulfillment requests by answering calls, text messages or emails in a c ...
