There are 654 Jobs to Choose in Customer Service / Helpdesk
Advising and assisting customer via phone, email or social media.Assist with placement of orders, follow up payments / services, or refund.To prepare all relevant documents such as invoice, delivery order, purchase order and quotation.Arranging and scheduling delivery and transportation.To follow-up with supplier and customer about the delivery date.To maintain an efficien ...
Verifying educational, employment, credit, and criminal background of candidates in a dedicated countries for our clients.Making telephone calls, writing emails, using systems to conduct database checks in order to verify details and prepare reports.Handling all inbound/outbound calls/email/live chat pertaining to background verification general inquiries.Inbound and outbo ...
To efficiently handle inbound and outbound customer call inquiries. To provide fast and timely solutions to all customer related problems. To ensure customer satisfaction by providing excellent Customer Services. To be constantly guided by company's service standards. Effectively manage large numbers of incoming calls Handle complaint, provide appropriate solutions and al ...
Processing applications for VDRDaily records of application for VDRResponding promptly to customer inquiriesAcknowledging and resolving customer complaints regarding VDRTo perform any related work directed by companyJob RequirementsFresh graduates are encouraged to apply.Previous working experience in customer service, or customer service related fields (i.e. Telemarketing ...
Provide excellent support experience to customers via all relevant communication channels.Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.Ensure first contact resolution and effective follow-up with Service partners and internal ...
Open and maintain customer accounts by recording account informationResolve product or service problems by clarifying the customer's complaintDetermining the cause of the problemSelecting and explaining the best solution to solve the problemExpediting correction or adjustmentFollowing up to ensure resolutionMaintain financial accounts by processing customer adjustmentsJob ...
Handles and responds to customer enquiries and complaints through phone, online chat and/or e-mailsEnsures all customer inquiries/ issues/ complaints are resolved according to the company's processes and proceduresIdentifies and escalates difficult and complex issues to senior team membersMaintains a positive, empathetic and professional attitude towards customerEnters, up ...
Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers' expectationsFollow up and resolve customers complains and ensure IT is close to satisfactionWork closely with team members and leaders at all times to achieve quality results and productivityEnsure efficient escalation of priority reque ...
Puzzle-solving and multitasking skillsCareful and patient at workPractical and stable workJob RequirementsCandidates without experience are encouraged to apply, training will be provided.Candidates with one year experience is an added advantage.Ability to communicate in both Mandarin and EnglishBasic computer operation (Microsoft Office)Good communication skillsEducation S ...
Handles and responds to customer enquiries and complaints through phone, and/or e-mails.Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.Identifies and escalates difficult and complex issues to senior team members.Maintains a positive, empathetic and professional attitude towards customer.Resolves customer ...
