Position : Customer Service Shah Alam (Mandarin Speaker; Basic Up to 4k) Company : Agensi Pekerjaan Asia Recruit Sdn Bhd Contract : Full Time
Salary : RM3,000.0 - RM4,000.0 Per Month
Location : Shah Alam, Selangor Postcode : 40150
Posting Date : 25 Nov 2022 Closing Date : 09 Jan 2023
Academic Qualification : Diploma Language Requirement : EN,ZH
Job Description
Job Responsibility
Handles and responds to customer enquiries and complaints through phone, and/or e-mails.
Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.
Identifies and escalates difficult and complex issues to senior team members.
Maintains a positive, empathetic and professional attitude towards customer.
Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions.
Keeps updated with company procedures and processes
Job Requirements
SPM/STPM or equivalent certificate holders with at least 2 years of work experience
Diploma / Degree Fresh are welcome to apply
Possesses good communication skills (verbal and written English), additional Mandarin verbal ability will be an added advantage
This is 24/7 shift work (5 days work 2 days off)
Willing to work at UOA Business Park
Job Benifits
Work on Public Holiday - Double pay
Annual Leave up to 18days
Medical and Health Insurance
Night shift - RM 20/day
KPI up to RM 700
EPF, SOCSO
Permanent
Training will be provided
Job Application
To apply online for Customer Service Shah Alam (Mandarin Speaker; Basic Up to 4k), kindly click the button below.
