There are 45 Jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd to Choose
Job Descriptions:To handle inbound and outbound customer calls regarding overdue/over limit accounts, credit terms and clarify billings issues.To work accounts end to end (send necessary notifications, barring, suspension, device blocking and managing delinquent accounts as per Credit Policies.To achieve Collections targets as per KPIs.Job RequirementsCompany OverviewTo wo ...
Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records o ...
Ensure timely, accurate month-end closing and financial reporting to Group managementResponsible for preparation and closing of monthly and annual financial statementsResponsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliations, sales and costs reconciliations etc.)Support forecasting and budgeting exerciseEnsure that monthly accou ...
Handle Inbound and Outbound Collection calls to collect payment on delinquent/exceed limit accounts and to work with the customer to bring the account current.Manage challenging calls on customers' inquiries & complaints regarding interruption of services and payment issues.To work all accounts, end to end to ensure that all related accounts are worked at the customer ...
Providing excellent customer service through assisting with enquiry support via various channels (Phone call, Email, WhatsApp, LiveChat, Social Media).Escalate complaints and feedback to the correct Channel / Managers.Ensure key directions from the Management are followed through and accomplished.Achieve set SLA's and targets daily.Manage any other ad-hoc tasks assigned by ...
Conduct extensive and in-depth Training Needs Analyses across functional areas to ascertain training requirements.Review and enhance existing learning solutions to ensure effectiveness and relevance of existing interventions.Drive people development and staff engagement activities.Facilitate training programmes to enhance efficiency and effectiveness of staff within the or ...
Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers' expectationsFollow up and resolve customers complains and ensure IT is close to satisfactionWork closely with team members and leaders at all times to achieve quality results and productivityEnsure efficient escalation of priority reque ...
To identify, source, and communicate with influencers/KOLs and liaise with them on their campaign briefs on a daily basis (share and prepare deck for them, answer any queries from them)To communicate and liaise with sellers/external stakeholders regarding availability of influencers/KOLs and ensure that sellers' expectations and influencers/KOLs' deliverables are aligned w ...
To handle backend support and support desk jobSupporting (dealers/ Account Manager/ Sales) on the order processingRequired to do order checking, investigating order, confirming order before passing over to another departmentOrder normally come from corporate client, Small Medium Enterprise , enterpriseLiaising with internal party via emailJob RequirementsMinimum Diploma h ...
Handling incoming calls and enquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation.Follow up and resolve customers complains and ensure IT is close to satisfaction.Always work closely with team members and leaders to achieve quality results and productivity.To channel and escalate any unresolved issues / com ...