There are 167 Jobs to Choose in Customer Service / Helpdesk
Responsible to resolve customer queries in a timely and accurate way through email or live chat Identify customer needs and assist them in using specific features and functionalities in the client platform Follow-up with customers to ensure their technical issues are resolved Become and remain knowledgeable about client products and community standards Use market-spe ...
Engage professionally with global customers on their inquiries and concerns via live chat/email/telephone. Resolve customer complaints effectively through careful analysis of situations, identify the problem, and identification of the resources required. Escalate problems accurately to relevant internal parties, and follow up on pending cases. Serves as a link between the ...
Processing and logging incoming calls into the CRM system.Identifying customer needs.Forwarding and escalating inquiries to relevant individuals and departments.Contacting customers to give them accurate feedback on the progress of their inquiries.Providing outstanding customer service.Updating customer information as required.Maintaining confidentiality of information.Per ...
Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer's need.Provide customer support using the English or Bahasa language via phone, email or ChatResolve customer queries efficiently and escalates problems promptly.Ensure necessary and appropriate follow up actions are taken. Job Requ ...
Handle inbound calls about transportation services in Taiwan Provide information to customers regarding transportation information. Manage Day-to-Day customers enquiries and resolve customer Q&A via email, phone & social media. Suggest solutions and problem solving on customers issues and escalate the issues to support team are needed. Collect all customer en ...
Maintain a positive, empathetic, and professional attitude toward customers at all times.Handling customer calls/live chat/email etc, regarding company service questions and general concerns.Understand customer's enquiry/complaints and resolve effectively and efficiently to meet customer's expectation.Responsible to escalate cases or complaint and follow up status in syste ...
Maintain a positive, empathetic, and professional attitude toward customers at all times.Handling customer calls/live chat/email etc, regarding company service questions and general concerns.Understand customer's enquiry/complaints and resolve effectively and efficiently to meet customer's expectation.Responsible to escalate cases or complaint and follow up status in syste ...
Processing and logging incoming calls into the CRM system.Identifying customer needs.Forwarding and escalating inquiries to relevant individuals and departments.Contacting customers to give them accurate feedback on the progress of their inquiries.Providing outstanding customer service.Updating customer information as required.Maintaining confidentiality of information.Per ...
Able to handle incoming customer enquiries and complaint over the telephone by providing accurate, efficient, and quality service. Willingness to take responsibility and be accountable to handle customer issues in a professional and courteous manner; Possess reasonably strong analytical skills to identify cause of problems and recommend solutions; ...
Adhere to all of company's SOPs.Engage with parents and students via phone call and text messages.Monitor and engage potential clients on social media platforms.Promote services offered by the company on social media platforms.Provide information towards potential sale's leads.Reach individual sales target appointed by HOD.Prepare and update daily/weekly/monthly sales repo ...
