There are 75 Jobs to Choose in Customer Service / Helpdesk
Focus on delivering on key results like customer satisfaction, first-time resolution, efficiency and quality metrics. Provide outstanding customer service to users over phone, e-mail, and/or live chat regarding product selection, services and issues. Pro-actively develop innovative ideas to drive the process, product and support improvements towards the client. Job Requir ...
To help agents with marketing campaignsProvide weekly work plans and weekly reports.Work closely with supervisors and other team members to achieve the goal.To advise agents on the planning and implementation of sales and marketing strategies.Understand agent requirements and offer solutions and supportPotential research leads from business directories, web searches, or di ...
Handling of incoming calls and inquiries from customers with a demonstration of excellent customer service skills to meet and exceed customer’s needs. Provide customer support using the English or Mandarin language via phone or email. Resolve customer queries efficiently and escalate problems promptly. Ensure necessary and appropriate follow-up actions are taken. Jo ...
Perform all duties relating to front desk such as taking reservations over the telephone, manage booking service. You are required to liaise and manage therapists, schedule booking for therapists and handle customer enquiries. Implement creative ways to improve clients and customer relationship and promote company product. Job Requirements Minimum 1-year experience i ...
Provide outstanding customer service to client's users over phone, e-mail regarding product selection, services and issue Customer assistant will be communicate with clients through inbound calls and replying email in Mandarin language Effectively clarifies client's doubt and provide consulting as to improve the satisfaction level of clients Customer service executive mus ...
Customer-oriented & loves to work with peopleInteract with vehicle owners on a daily basis to service their vehiclesRecommend solutions for their vehicle problemsEnsure that customers are satisfied with their vehicles & level of serviceSubmit a report for warranty claimsWilling to work Monday to Saturday, 8.30 AM - 6 PM (Saturday allowance provided)Job Requirements ...
Resolve seller issues via livechatCheck to ensure that appropriate changes were made to resolve customers' problems.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Ensuring Customer Service satisfaction with sellersFollowing process and procedure of the Company.Demonstrates excellent t ...
Handling of incoming call and inquiries from customers with a demonstration of excellent customer service skill to meet and exceed customer’s need. Provide customer support using the MANDARIN language via phone or email. Resolve customer queries efficiently and escalate problems promptly. Ensure necessary and appropriate follow-up actions are taken. Job Requirements ...
Primarily responsible for basic review of content and video according to community guideline Review reported content and respond to user inquiries with high quality, speed, empathy and accuracy Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users Job Requirements Minimum SPM ...
Understanding customer needs and providing the best resolution Identifying and assessing customers' needs to achieve satisfaction Handling phone call, live chat & email for Taiwan Market Job Requirements Minimum SPM level Language requirement: English and traditional Mandarin (verbal & written) Applicants must be willing to work in either one of the location: KL Se ...
