Customer Service Executive

Position : Customer Service Executive
Company : Zodiac Capital Sdn Bhd
Contract : Full Time

Salary : RM2,500.0 - RM3,000.0 Per Month

Location : Kulai, Johor
Postcode : 81000

Posting Date : 29 Nov 2022
Closing Date : 13 Jan 2023

Academic Qualification :
Language Requirement : EN,ZH,MS

Job Responsibility

• To efficiently handle inbound and outbound customer call inquiries.
• To provide fast and timely solutions to all customer related problems.
• To ensure customer satisfaction by providing excellent Customer Services.
• To be constantly guided by company's service standards.
• Effectively manage large numbers of incoming calls
• Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies

Job Requirements

• Fresh graduates are encouraged to apply.
• Previous working experience in customer service, or customer service related fields (i.e. Tel
• Possess good telephone etiquette with a smiley voice.
• Knowledge in handling basic computer (Microsoft Excel/Word etc).
• Good communication and interpersonal skills.
• Ability to multi-task, prioritise and manage time effectively
• Social media savvy

Job Benifits

• Annual leave and sick leave
• Bonus
• KWSP and SOCSO
• Medical & Insurance Coverage
• Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
• Career Progression opportunities - you maybe able to get promotion easily.

To apply online for Customer Service Executive, kindly click the button below.

Apply Job Online