Position : Up to Rm3500| Mandarin Speaking Customer Engagement Officer @ PJ |flexible Working Hours| Company : Global Outsourcing Company Contract : Full Time
Salary : RM3,000.0 - RM3,500.0 Per Month
Location : Petaling Jaya, Selangor Postcode : 47300
Posting Date : 02 Dec 2022 Closing Date : 16 Jan 2023
Academic Qualification : Language Requirement : EN
Job Description
Job Responsibility
Ensure outstanding customer satisfaction by maintaining strong working relationships.
Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
Schedule and conduct status meetings with appropriate development resources and customers.
Provide proper refund and compensation to customers on time.
Maintain complete and accurate customer correspondence data.
Managing client relationships to build a reputation for excellent service and generate repeat business.
Identify and develop problem solving methodologies to resolve customer issues.
Job Requirements
Diploma in business administration or a similar field.
1-2 years relevant working experiences.
Proven customer service experience.
Good understanding of useful computer programs
Good organizational and communication skills.
Ability to work under pressure and manage multiple clients.
Job Benifits
Medical Claim
Flexible Working Hours
EPF & Socso
Annual Leave
Transport allowance, car maintenance allowance
Bonus
Job Application
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