There are 5131 Jobs to Choose in Selangor
Respond to customer enquiries within the agreed response timeResolve customer enquiries through our support channelsProvide relevant service recovery, support, and recommendations to customersSupport customer on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolutionAccurately record and escala ...
Good communication skills to explain technical issues in layman's terms to customers.Good organizational skills, manage paperwork well, comply with process workflow.To comply with QCD procedures and follow duty roster if work days fall on Saturdays, Sundays and public holidays.Courteous and patient, particularly to older customers who have more issues with technical probl ...
To deliver implementation of Cybercentre Application project and Cybercentre Management project.Develop proposal and report for the projects.Facilitate and implement programmes/eventsHandling and maintain content and data in Cybercentre Customer Relationship Management (CRM)Proactively developing and managing client relationship.Fulfilment of all assigned consulting projec ...
To deliver implementation of Cybercentre Application project and Cybercentre Management project.Develop proposal and report for the projects.Facilitate and implement programmes/eventsHandling and maintain content and data in Cybercentre Customer Relationship Management (CRM)Proactively developing and managing client relationship.Fulfilment of all assigned consulting projec ...
To deliver implementation of Cybercentre Application project and Cybercentre Management project.Develop proposal and report for the projects.Facilitate and implement programmes/eventsHandling and maintain content and data in Cybercentre Customer Relationship Management (CRM)Proactively developing and managing client relationship.Fulfilment of all assigned consulting projec ...
To deliver implementation of Cybercentre Application project and Cybercentre Management project.Develop proposal and report for the projects.Facilitate and implement programmes/eventsHandling and maintain content and data in Cybercentre Customer Relationship Management (CRM)Proactively developing and managing client relationship.Fulfilment of all assigned consulting projec ...
To deliver implementation of Cybercentre Application project and Cybercentre Management project.Develop proposal and report for the projects.Facilitate and implement programmes/eventsHandling and maintain content and data in Cybercentre Customer Relationship Management (CRM)Proactively developing and managing client relationship.Fulfilment of all assigned consulting projec ...
Job Descriptionleading provider of systems development and integration of end to end integrated contact center solutions and web-based applications.We are currently seeking Software Engineer join our team as we expand our operations in the region. You will work with a passionate team of engineers to design and develop the next generation cloud-based contact centre solution ...
To Monitor and conduct pre-screening for job advertisement, including selection and recommend potential candidates to hiring manager as per manpower requisition application.To prepare employment contract, handling employee confirmation matter and disciplinary case.To prepare monthly manpower report for management review.To conduct induction training for new employees and m ...
Job RequirementsFresh graduate and SPM leavers are encourage to apply.Excellent hands-on skills with eye for detailsAbility to work independently.Positive attitude and responsible character.Pleasant personality with focus on excellence in customer service.Prior working experience will be an added advantage.Self-starter with good communication and interpersonal skill.Posses ...