Position : Up to RM3200 | Customer Service (Cantonese Speaking)@pj|training Provided | Next to LRT | Company : Global Outsourcing Company Contract : Full Time
Salary : RM2,500.0 - RM3,000.0 Per Month
Location : Petaling Jaya, Selangor Postcode : 46050
Posting Date : 10 Nov 2022 Closing Date : 25 Dec 2022
Academic Qualification : Language Requirement : EN,ZH
Job Description
Job Responsibility
Respond to customer enquiries within the agreed response time
Resolve customer enquiries through our support channels
Provide relevant service recovery, support, and recommendations to customers
Support customer on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution
Accurately record and escalate customers' feedback and bugs to relevant departments
Able to work on shift (8am to 5pm or 11am to 8pm or 7am to 4pm or 3pm to 12am)
Job Requirements
Candidate must possess at least a SPM / Diploma or relevant certificate in any field
Required language(s): Mandarin & English
Good presentation & negotiation skills with the ability to customize the product to customer needs
Computer literate
Positive working attitude and able to work in a fast paced and dynamic environment
Independent, proactive and self-driven
Job Benifits
Training Provided
Next to LRT
EPF & Socso
Annual Leave
Job Application
To apply online for Up to RM3200 | Customer Service (Cantonese Speaking)@pj|training Provided | Next to LRT |, kindly click the button below.
