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POSITION SUMMARYTo manage new hires training program with alignment to Singapore sales training curriculum.To deliver related training courses to MCC Telesales staff.To enhance job knowledge and training skills constantly as an on-going process. JOB RESPONSIBILITIESTo be the core trainer forOnboarding Phased Training, refresher training, cross training, new system training ...
Phone cold calling with potential customers to generate and qualify leads, promote the company's products and services, and identify sales opportunities.Handling new customer acquisition.Understand prospect needs & enquiries and suggest most suitable pricing and quotation offer.Achieve monthly sales margin and target given.Establish good rapport with customers to maint ...
Attend to fiber inbound and outbound calls from customers, identify their technical, billing and product issues.Attend to customers to resolve issues by providing the right solution or trouble shooting.Provide excellent customer service handling and customer satisfaction.Build and maintain a relationship with our customers in a professional manner with an objective to fulf ...
**No need to find salesMaintaining relationship with customers (B2B), perform sales channel visitationPerform any sales activityPerform best customer service to the customersJob RequirementsDiploma or SPM holder with at least 2 years experience in B2B or B2C salesPosses own transport, willing to travel (South & East market)Job BenifitsPerformance bonusBasic + Allowance ...
Attend to fiber inbound and outbound calls from customers, identify their technical, billing and product issues.Attend to customers to resolve issues by providing the right solution or trouble shooting.Provide excellent customer service handling and customer satisfaction.Build and maintain a relationship with our customers in a professional manner with an objective to fulf ...
Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers' expectationsFollow up and resolve customers complains and ensure IT is close to satisfactionWork closely with team members and leaders at all times to achieve quality results and productivityEnsure efficient escalation of priority reque ...
Focus on meeting project commitment, including communications with internal / external customersDefine and structure of projects to achieve target in terms of delivery time, quality, cost and customer satisfactionFacilitate the definition of project missions, goals, tasks and resource requirementsResolve or assist in the resolution of conflicts between projects or function ...
Handles and responds to customer enquiries and complaints through phone, online chat and/or e-mails.Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.Identifies and escalates difficult and complex issues to senior team members.Maintains a positive, empathetic and professional attitude towards customer.Enters ...
Handling incoming calls and enquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation.Follow up and resolve customers complains and ensure IT is close to satisfaction.Always work closely with team members and leaders to achieve quality results and productivity.To channel and escalate any unresolved issues / com ...
Contact potential or existing customers to inform them about a product or serviceKeep a consistent number of outbound calls & talk time per day following targets setEngage customers via outbound/inbound sales enquiriesJob RequirementsMinimum SPM with 1 year of experience in telemarketingMust be able to speak in English fluentlyWilling to work 5 days a week on a rotatio ...
