There are 654 Jobs to Choose in Customer Service / Helpdesk
Resolving customer queries through calls, emails, and live chatsIdentifying customer needs and assisting them in using specific feature and functionalities in my client's social media platformFollowing up with customers to ensure their issues are resolvedProfessional customer service skills with a solutions mindset including the ability to deliver an exemplary customer exp ...
Provide quality services to customers and answer customers' inquiries via inbound callFamiliar with all the company's products and promotions, quickly solve problems for customersRecord and update customer data and other relevant informationAddress customer feedback as well as complaints professionallyAd-hoc task as assigned by SupervisorJob Requirements9am-6pm > Mandar ...
Respond to customer enquiries within the agreed response timeResolve customer enquiries through our support channelsProvide relevant service recovery, support, and recommendations to customersSupport customer on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolutionAccurately record and escala ...
Handling inbound calls from customers.Identify and escalate issues appropriately.Ensure all follow ups are done in a timely manner.Job RequirementsOpen to fresh grads / with 3 to 6 months experience are encouraged to apply.Willing to work at Bandar Sunway.Full vaccinated + booster.Job BenifitsEPF.SOCSO.OT allowance.Shift allowance (if applicable). ...
Excellent telephone etiquette (professional, confident and patient)Handle incoming customer enquiries over the telephoneIdentify cause of problems and recommend solutionsJob RequirementsStrong communication skills both written and verbal (English and Bahasa Malaysia)Minimum STPM or diploma holdersComputer literate with basic knowledge of Microsoft Office applicationsExcell ...
Able to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.) or handle walk-in customers by providing accurate, efficient, and quality service.Willingness to take responsibility and be accountable to handle customer issues in a professional and courteous manner;Possess reasonably strong analytical skills to identify cause of ...
Online communication with drivers: registration in mobile application, solving current work issues;Participation in promotional campaigns outside (distribution of advertising material, communication with potential partners of the company).Processing requests and feedback from passengers and drivers after trips (online or on the phone \ face-to-face);Tracking the quality of ...
Online communication with drivers: registration in mobile application, solving current work issues;Participation in promotional campaigns outside (distribution of advertising material, communication with potential partners of the company).Processing requests and feedback from passengers and drivers after trips (online or on the phone \ face-to-face);Tracking the quality of ...
Online communication with drivers: registration in mobile application, solving current work issues;Participation in promotional campaigns outside (distribution of advertising material, communication with potential partners of the company).Processing requests and feedback from passengers and drivers after trips (online or on the phone \ face-to-face);Tracking the quality of ...
Online communication with drivers: registration in mobile application, solving current work issues;Participation in promotional campaigns outside (distribution of advertising material, communication with potential partners of the company).Processing requests and feedback from passengers and drivers after trips (online or on the phone \ face-to-face);Tracking the quality of ...
