There are 654 Jobs to Choose in Customer Service / Helpdesk
Attend to fiber inbound and outbound calls from customers, identify their technical, billing and product issues.Attend to customers to resolve issues by providing the right solution or trouble shooting.Provide excellent customer service handling and customer satisfaction.Build and maintain a relationship with our customers in a professional manner with an objective to fulf ...
Job Descriptiono Execution of monetary transactions, servicing clients and meeting financing targetso Familiarity with systems, standard operating procedures, branch operations, processes and deliveryo Involvement and participation in Ar Rahnu activities and eventsWorking hoursAmpang & Sungai Buloh Branch5 working days2 off days (on weekdays & rotational weekend)Time : 8.4 ...
o Overseeing Customer Service operations, including monitoring and reporting metrics such as productivity, response speed, and any metric that affects the service quality.o Ensure good quality of services and strict adherence to processes.o Work cross-functionally with stakeholders and support teams to ensure best-in-class customer service.o Participate in recruitment acti ...
Responsibility :-? To ensure that all in-coming calls / orders are attended to within 48 hours? Must be able to communicate with callers, establish instant relationship and provide product services? To keep accurate records for all callers and periodically review database and all materials to follow-up on potential business? To ensure all orders are scheduled for daily del ...
1. Enter orders, manage or escalate any concerns and ensure that appropriate changes were made to resolve customers' concerns.2. Partner with sales, marketing and operations teams to ensure meeting and exceeding customers' service expectations;3. Primary point of contact for customers, interpreting and implementing customer instructions for the company to produce custom ma ...
1) Able to working by shift/weekend2) Active listening, conflict resolution3)Be able to handle customer inquiries4)Be able to communicate and understand English and Malay5)Expert in Microsoft Office (Word/Excel)6)Responding promptly to customer inquiries7)Communicate with customers through various channelsJob RequirementsJob BenifitsEPFSOCSOAnnual Leave ...
Key Responsibilities The role of the Receptionist is essentially a customer service role, supporting the interface of the Organisation and its internal / external customers. Key responsibilities will include: ? Welcome and greeting of employees: Being a professional and friendly face to first engagement with employees and external visitors to the Centre ? Operational Serv ...
Hotel front office receptionist preferably with hotel PMS and night audit experience. Perform guests check in and check out, cash handling and attend to guest requests and enquiries. Good customer and communication skills, able to do late and overnight shift. Ability to speak English and Chinese is an advantage.Job RequirementsJob BenifitsEPFSOCSOAnnual Leave ...
ICT help desk agents provide technical assistance to computer users, answer questions or solve computer problems for clients via telephone or electronically. They provide assistance concerning the use of computer hardware and software.Job RequirementsJob BenifitsEPFSOCSOAnnual Leave ...
To achieve the required KPI with the team.To handle calls, livechat and email regarding enquiries or requests.Resolve customers' concerns and answer the questions to your best ability.Job RequirementsUp To Rm4500 Mandarin Customer Service (Fresh Grad Are Welcomed To Apply) Candidate must possess at least SPM or equivalent.High proficiency in English + Mandarin ( ...
