Job ResponsibilityKey Responsibilities The role of the Receptionist is essentially a customer service role, supporting the interface of the Organisation and its internal / external customers. Key responsibilities will include: ? Welcome and greeting of employees: Being a professional and friendly face to first engagement with employees and external visitors to the Centre ? Operational Service Delivery: Responsible for managing internal requests;, contacting line manager or employees to come and collect the visitors ? Providing welcome services to employees, customers, visitors & service providers, meeting & greeting clients ? Assisting the Site Manager and the Facility Coordinator in day-to-day activities ? Managing the visitors systems, distributing Building cards, issuing Company access & lockers cards ? Keeping the reception area tidy ? Managing the office keys ? Keeping the coffee machines, fridges, microwaves water dispensers clean, filing up the beans containers ? Answering phone calls (main physical landline) ? Arranging, coordinating, booking special events in&out of the office and related possible transport services ? Ensuring meeting room readiness & appropriate stocking of support materials (incl. partitions & furniture) ? Arranging couriers; receiving, sorting & dispatching posts; sending, tracking national & international letters / parcels, procuring the appropriate boxes / envelopes if needed, emptying the physical mailboxes ? Assist the Facility Coordinator in supplying the requested consumables, stationery, pantry items (including fruits once a week), food & beverages if requested, preparing, printing, copying, laminating notes if needed ? Managing the interaction between Kerry's departments and external archiving Company, overseeing files sent off site or returned to, when needed ? Facilities : Identify and highlight facility operational issues to the Site Manager and utilise knowledge and skills to offer solutions and recommend potential improvements in how to ensure a vibrant and comfortable workplace. ? Relationship Management: Develop strong relationships in the organisation and externally, partner across functions with a customer-focused mindset.
Job RequirementsJob Benifits
