There are 75 Jobs to Choose in Call Center / BPO
To handle networking or broadband issue (incoming calls) Familiarize with all functions of the product Job Requirements Good command of English and Mandarin language will be an advantage Able to work on rotational shift Possess IT knowledge or working experience in IT related field Can start to work on 2nd April Job Benifits RM 2,300 (Basic) RM 500 (Mandarin Language ...
Records customer inquiries Deal directly with customers by telephone Respond promptly to customer inquiries Obtain and evaluate all relevant information to handle service inquiries Calling to confirm appointments for the next day Making appointments and scheduling Job Requirements Malaysian Fresh graduates / candidate with or without relevant working experience Good commu ...
Make adjustment to call allocations driven by the real-time trends Create Scheduling adherence and notify support personnel Execute reporting packages for agents, teams, and programs to provide analysis of areas of opportunity, AHT, ACW, QA, Schedule Adherence, SVL stats for previous day, WTD, MTD, QTD. Send out reports and performances updates Make sure processes and pro ...
Able to handle incoming customer enquiries over the electronic channels (e.g. Emails, Facebook, Twitter, etc.) or handle walk-in customers by providing accurate, efficient, and quality service. Willingness to take responsibility and be accountable to handle customer issues in a professional and courteous manner; Possess reasonably strong analytical sk ...
We are looking for dedicated and talented tele-sales to join our high performance team. They are responsible to search and reach out to potential customers, build rapport and maintain relationship, appeal to customer interests, close sales through calls and email. Job Requirements Diploma or any in Business Administration, Sales or relevant field Prefer with experien ...
To provide fast and timely solutions to all corporate customer related problems Identify the level of technical knowledge and adjust technical communications to solve corporate customer’s problem. Respond to support calls which includes problem identification, escalation and resolution of product problems To ensure corporate customer satisfaction by providing excell ...
Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. To exceed customers expectation in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA. Job Requirements Hiring on weekly basis(Training will be provide ...
Qualifying Leads Mapping the organization and identifying the key decision makers before qualifications begin To discover business problems that our clients’ solutions can solve To build effective relationships with potential clients and existing customers, by use of appropriate questioning, clarification and language To speak positively and enthusiastically a ...
Relationship Management: Account planning to identify high potential sales Generate new sales from account portfolio to achieve weekly target Deliver an unsurpassed sales experience to SMEs through best in class knowledge of client PC & Print products and services Understands the customer, market forces and competition Responsible for building, maintaining, and execu ...
Receive inbound call and provide customer service Address customer enquiries and resolve any arising issues; Job RequirementsMandarin Speaking Customer Service Representative (TTDI, Kuala Lumpur) March 2019 Intake! Possess at least SPM certificate to apply for this position. Required language(s): English, Mandarin Fresh graduates are welcome to apply! Able to commit ...
