There are 24 Jobs to Choose in Call Center / BPO
The Customer Experience team is the eyes and ears of the company. Whether it may be a small troubleshooting problem or a feature request, we see to the issue and ensure that each and every ticket is attended to in an efficient and effective manner. We maintain the line of support while acting as a feedback channel. We hear what users are saying and give them a voice by sha ...
Answer clients questions related to the company services via live chat, phone and email;Escalate clients' requests and complaints to appropriate specialists;Update clients about their requests and complaints status accordingly;Gather client's feedback, identify problem trend and report to supervisor for discussion or service enhancement.Provide full support to end user fo ...
Respond to all customers' inquiries, complaints and supports Build rapport with customers and long term loyalty Handle inbound calls professionally and uncover customers' needs Understand customer peculiarities Promote teamwork and collaboration within team and department Job Requirements Candidate must possess at least a Certificate and Diploma above, any fieldFresh grad ...
Providing friendly and personal support to the Client community via various support channels Being the first point of contact to handle and resolve user issues, such as trust and safety and violation of community guidelines reports Being the voice of the Client team: understand the challenges users face and provide effective solutions Addressing support issues and identif ...
Respond to all customers' inquiries, complaints and supports Build rapport with customers and long term loyalty Handle outbound calls professionally and uncover customers' needs Understand customer peculiarities Promote teamwork and collaboration within team and department Job RequirementsJob Benifits EPF SOCSO Medical benefits Annual leave Attractive salary Performa ...
Handling all outbound calls. To exceed customers expectation in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA. Job Requirements At least SPM graduate who is interested to start their career in a call center are also encouraged to applyAble to work on Rotating Shift Must be an energetic, positive min ...
Respond to all customers' inquiries, complaints and supports Build rapport with customers and long term loyalty Handle inbound calls professionally and uncover customers' needs Understand customer peculiarities Promote teamwork and collaboration within team and department Job RequirementsCustomer Service Executive (Telco Provider)Candidate must possess at least a Diploma ...
A Technical Service Desk Specialist (SOS) are responsible for providing client's product configuration generation for selling Client's products to existing and potential customers, as well as other pre-sales technical support for selling the Client's products required by the internal customers such as system engineers and other technical teams. You will utilize your excell ...
To call and follow up with customers on their outstanding payments. To negotiate favourable payment arrangements for settlement of account outstanding. To assist customers with any existing disputes to enable them to make full settlements. Other ad hoc tasks. Job Requirements Candidate must possess at least an SPM qualification. Computer literate. Possess good communicati ...
Relationship Management: Account planning to identify high potential sales Generate new sales from account portfolio to achieve weekly target Deliver an unsurpassed sales experience to SMEs through best in class knowledge of client PC & Print products and services Understands the customer, market forces and competition Responsible for building, maintaining, and execu ...
