There are 17 Jobs to Choose in Call Center / BPO
Ensure service delivered to our customers (customer, partner and/or riders) meets contractual Key Performance Indicator ('KPIs')Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolutionListen attentively to customer needs and concerns; demonstrate empathy while maximizing opp ...
Provide customer support and technical issue resolution via email, phone, chat, social media, and other online platforms.Handle multiple concurrent chats and email interactions.Identify, correct, and advise on technical issues in the customer's computer, mobile app, and/or video game console.Identify trends in customer problems and provide clear feedback/inputs to the team ...
To promote company products & services to prospective customers.To Update customer with monthly promotions and campaign.To achieve monthly target sets by the Company.To Contributes to team effort by accomplishing sales targets which are required by the managementJob Requirements Fresh graduates Diploma or Degree are welcome Min qualifications is SPM SPM holders must ha ...
Handle customer inquires via emailHandle customer inquires via live chatHandle customer inquires via phone-callJob RequirementsMin 6 months in Customer Service role or call centerMust have own LAPTOP / DESKTOP (PC) with WIFI CONNECTION - TO Work From Home temporarily Good in English & Bahasa Malaysia (Written & Speaking)Min with SPM Qualification (Wi ...
Handling all inbound calls or live chat pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.To exceed customers expectation in terms of customer service and accurate information.Replying emails pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue rel ...
Handle Inbound CallReplying EmailsLivechat Social Media engagementJob RequirementsExperience: Customer Service Call Center: 1 year (Required)Education: STM/STPM (Preferred)Language: English (Required) and Mandarin (Preferred) Job Benifits ...
Your job is to make the call and get appointment for sales. Based in office. Cold calling potential clients Work to meet sales targets and KPIs Job Requirements Hi. We are a company doing telco products. We are expanding our team now and in need of Telemarketer to help us. If you think you are passionate and responsible, you may be the candidate we want. If you are SPM le ...
