There are 96 Jobs to Choose in Call Center / BPO
Responsible for minimizing defaults and bad debts of ongoing loans.Manage and achieve daily productivity standards in terms of attempts, contacts, and the amount collected.Manage and maintain customer's accounts to ensure the accounts are current and well conducted.Contact customers to remind customers of the payment schedule and obtain relevant payments.Follow up on overd ...
Job Description oTaking customer calls and providing accurate, satisfactory answers to their queries and concernsManaging and tending to customers' enquiries through various communication channels such as hotline calls, emails, social media and live chat channels.De-escalating situations involving dissatisfied customers, offering patient assistance and support as well as r ...
To liaise and provide assistance for the benefit and/or revenue related queries to the offsite teams, members of the public and third party organizations. Liaising with customers/agents in branch & via the telephone in regards to queries, complaints & bookings. Other duties as assigned. Job RequirementsMinimum SPM qualificationA good command of English, Mandarin & ...
Handling incoming calls and esquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectationFollow up and resolve customers complains and ensure IT is close to satisfactionWork closely with team members and leaders at all times to achieve quality results and productivityTo channel and escalate any unresolved issues / ...
Handle inbound calls about food delivery services in TaiwanProvide information to customers regarding food delivery information.To handle all incoming and email calls related to food delivery servicesTo provide transportation information to facilitate customer travelJob RequirementsCandidate with SPM level qualification.Able to speak fluently in Traditional Mandarin is a m ...
POSITION SUMMARY: To manage new hires training program with alignment to Singapore sales training curriculum.To deliver related training courses to MCC Telesales staff.To enhance job knowledge and training skills constantly as an on-going process. JOB RESPONSIBILITIES: To be the core trainer for Onboarding Phased Training, refresher training, cross training, new system tra ...
POSITION SUMMARY: To manage new hires training program with alignment to Singapore sales training curriculum.To deliver related training courses to MCC Telesales staff.To enhance job knowledge and training skills constantly as an on-going process. JOB RESPONSIBILITIES: To be the core trainer for Onboarding Phased Training, refresher training, cross training, new system tra ...
Position Summary: To manage new hires training program with alignment to Singapore sales training curriculum.To deliver related training courses to MCC Telesales staff.To enhance job knowledge and training skills constantly as an on-going process. Job Responsibilities: To be the core trainer for Onboarding Phased Training, refresher training, cross training, new system tr ...
Handle inbound and outbound callsTo retain customers from leaving providerProvide solutions and advice for customersJob RequirementsMin SPM and aboveMin 6 months of experience in customer service/call centreMust be able to work in Bandar SunwayMust be able to work in rotational shiftsJob BenifitsEPF,SOCSOMedical InsurancePhone rebateShifts AllowancesOT AllowancesTraining P ...
Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records o ...