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Handle and respond to customer enquiries and complaints through phone and emails.Ensure all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.Identify and escalate difficult and complex issues to senior team members.Maintain a positive, empathetic, and professional attitude towards customer.Update and maintain accurate ...
Handling incoming calls and enquiries from Corporate Client (Enterprise or Business Unit) or Customer with demonstration of excellent customer service skills to meet and exceed customers' expectations.Follow up and resolve customers complains and ensure IT is close to satisfaction.Work closely with team members and leaders at all times to achieve quality results and produc ...
Attract potential customerAnswering product and service questions.Build good relationships with customers.Job RequirementsMinimum SPM and above can apply.Must be friendly and can communication well.Sales experience is encourage to apply.Able to work in rotational basis (5 working days and 2 off days). Hiring Locations:Bangsar VillageBangsar Shopping CentreGardens, Mid ...
Assist walk-in customers, present, and promote products and services to existing and prospective customersEstablish, develop, and maintain positive business and customer relationshipsResponsible for generating leads to acquire new customersActively involved in roadshows, events, and any promotional activities arranged and set by the companyAchieve agreed-upon sales target ...
Provide excellent customer experience via phone call.Identify customer's needs, researching any existing issue to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordan ...
Handled customer enquiries and complaints through phone, online chat and/or e-mails.Ensure all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.Escalate difficult and complex issues to senior team members.Maintain a positive, empathetic and professional attitude towards customer.Update & maintain accurate informati ...
Assist walk in customer on the product and servicesAssist on customers enquiries.Promote product and servicesBuild lasting relationship with customers by contacting the customersJob RequirementsSPM and aboveMust be willing to work in KLCCMust be able to speak in English and Bahasa MalaysiaMust atleast have experience in retailJob BenifitsEPF, SOCSOTraining providedCareer D ...
Responsible for developing creative and eCommerce stores.Working with different content management systems, e.g. WordpressWill need to work closely with internal and external stakeholders (clients)Preparing design plans and presenting the website structure.Incorporating functionalities and features into websites.Meeting with clients to discuss requirements and/or project p ...
Contact potential or existing customers to inform them about a product or serviceKeep a consistent number of outbound calls & talk time per day following targets setEngage customers via outbound/inbound sales enquiriesJob RequirementsMinimum SPM with 2 years of experience in call centerMust be able to speak in English fluentlyWilling to work on rotational shift and on ...
Handling inbound calls from customers.Identify and escalate issues appropriately.Ensure all follow ups are done in a timely manner.Job RequirementsOpen to fresh grads with 3 to 6 months experience are encouraged to apply.Willing to work at Bandar Sunway.Full vaccinated + booster.Job BenifitsEPF.SOCSO.OT allowance.Shift allowance (if applicable). ...
