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Up to RM8K Native Korean Customer Care Specialist at TTDI, KL (Near Bandar Utama MRT, Dec Intake!)

Job Information

Position : Up to RM8K Native Korean Customer Care Specialist at TTDI, KL (Near Bandar Utama MRT, Dec Intake!)
Company : The Global Outsourcing Company
Contract : Full Time

Salary : RM7,000.0 - RM8,000.0 Per Month

Location : Bandar Utama, Selangor
Postcode :

Posting Date : 08 Nov 2019
Closing Date : 08 Dec 2019

Academic Qualification : Diploma
Language Requirement : No

Job Description


Job Responsibility
  • Obtains client information by answering telephone calls; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

Job Requirements
  • Required Language(s) : Excellent in Korean (spoken & written) + English 
  • Candidate must possess at least 1/2 years call center experience in customer service/ phone support / Proof Reading/ Document writing & equivalent
  • Candidate must be willing and able to commit with 24 hours rotational shift, 9 hours per shift (shift time: 7am - 11pm)
  • Able to work Monday - Sunday (5 rotational days per week, 2 days off)
  • Strong customer-oriented person
  • PC literate (Basic knowledge of operating Window 7, IE8 & Chrome, Adobe Acrobat Reader & etc.)
  • Must be able to join immediately on 16th December 2019!!

Job Benifits
  • Salary: Maximum RM8000 (subject to experience & interview performance)
  • Working Visa is provided
  • MNC Work Environment
  • Rest & Relax Area
  •  Annual Leaves

Expatriate Benefits:

  • Reimbursement of one-way flight ticket from Out of Malaysia to Kuala Lumpur
  • Airport Pick-up
  • Working Visa
  • Provide temporary 14-days accommodation support upon arrival

Job Application

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