• Find:
  • Location:



RM3200++ Mandarin Speaking E-commerce Customer Service Specialist @ PJ (Diploma/Degree holder only!) (26 Apr intake!)

Job Information

Position : RM3200++ Mandarin Speaking E-commerce Customer Service Specialist @ PJ (Diploma/Degree holder only!) (26 Apr intake!)
Company : Global Outsourcing Company
Contract : Full Time

Salary : RM2,800.0 - RM3,500.0 Per Month

Location : Petaling Jaya, Selangor
Postcode :

Posting Date : 31 Mar 2021
Closing Date : 30 Apr 2021

Academic Qualification : Diploma
Language Requirement : No

Job Description


Job Responsibility

  • To handle incoming calls regarding inquiries or requests from the Seller Contacts of E-buying platform (eg. Posting, Editing, Payment Transaction, Ordering & After-sales feedback).
  • To meet customer's expectation in terms of customer service & information accuracy.
  • To be able to provide information related seller's accessibility
  • Demonstrates ownership of every Seller interaction to achieve successful first time resolution on all contacts.
  • Works with multiple technology applications and features to resolve Seller contacts.
  • Work in a team to achieve the required KPI elements and SLA.


Job Requirements

  • Proficient in both Mandarin & English (spoken & written)
  • Candidate must possess a minimum of Diploma/Degree education qualification in any discipline.
  • Fresh Graduates are welcome to apply for this role.
  • Candidate must be willing to work for a 24-hrs rotational shift, requires to work only 9 hours per day/shift; 5 days per week
  • Must be able to work at Ara Damansara (location nearby the Citta Mall & Ara Damansara LRT station)
  • Preferably possess own transport
  • Able to join the intake on 26th April 2021


Job Benifits

  • Salary package: Basic Salary RM2800 + KPI Allowance RM300 + Shift Allowance 400
  • Working Location: Ara Damansara (reachable by Ara Damansara LRT)
  • Free Training will be provided
  • Internal promotion opportunity
  • Free Shuttle Service provided (Pickup or Dropoff points: Ara Damansara LRT, Subang Jaya KTM.)
  • Annual Leave & Medical Leave
  • EPF & SOCSO
  • Pool Facilities + Rest & Relax Area + Cafeteria
  • MNC work environment

Job Application

To apply online for RM3200++ Mandarin Speaking E-commerce Customer Service Specialist @ PJ (Diploma/Degree holder only!) (26 Apr intake!), kindly click the button below.


Apply Job Online

Facebook Page



About

    kareer.com.my in the latest and the most up-to-date job vacancy listing in Malaysia.