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RM 3,500++ Mandarin Speaking SG Telco Product Customer Service Associate @ Petaling Jaya! [Immediate Hiring] [SPM/ Fresh Grads Opportunity!]

Job Information

Position : RM 3,500++ Mandarin Speaking SG Telco Product Customer Service Associate @ Petaling Jaya! [Immediate Hiring] [SPM/ Fresh Grads Opportunity!]
Company : Agensi Pekerjaan JEV Management Sdn Bhd
Contract : Full Time

Salary : RM2,800.0 - RM3,700.0 Per Month

Location : Petaling Jaya, Selangor
Postcode : 47301

Posting Date : 15 Apr 2021
Closing Date : 14 Jun 2021

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : English,Chinese

Job Description


Job Responsibility
  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA

Job Requirements
  • Candidate with a minimum of SPM level qualification is welcome to apply.
  • No Customer Service experience required. Fresh Graduates are welcome to apply
  • Able to speak fluently in Mandarin is a must, Proficient English (Spoken & Written)
  • Applicant must be willing to work on 24 hours Rotational Shift between (9 hours per shift): (Schedule will be given weekly/monthly) (Earliest shift 7am - 4pm; Latest shift 5pm - 2am)
  • Have no issue to be based at Ara Damansara (PJ) Office (Reachable by Ara Damansara LRT station, 10 mins walking distance)
  • Preferably to possess own transport.
  • Able to join on 19th April / 26 April 2021!

Job Benifits
  • RM 2,000 Basic  + RM 800 Mandarin Allowance (Fixed) + KPI Allowance Max RM 500 + Night Shift Allowance Max RM 400 + OT Claim (min RM10 per hour) (All-in salary Up to RM 3,200 - RM 3,700)
  • EPF and SOCSO 
  • Annual Leaves + Medical Leave
  • Training provide (with salary given)
  • MNC Working Environment
  • Rest & Relax Zone + Pool facilities
  • Location: Ara Damansara (Reachable by LRT Ara Damansara station, walking distance 10 mins)
  • FREE Shuttle Service 


Pickup & Drop off points:


  • Subang Jaya LRT Station
  • Ara Damansara LRT Station

Job Application

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