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Retail Operation Executive

Job Information

Position : Retail Operation Executive
Company : Heinemann Duty Free Malaysia Sdn Bhd
Contract : Full Time

Salary : RM4,480.0+++ Per Month

Location : Bandar Sepang, Selangor
Postcode : 64000

Posting Date : 06 Dec 2019
Closing Date : 05 Jan 2020

Academic Qualification : Bachelor's Degree
Language Requirement : No

Job Description


Job Responsibility
  • Managing, continues training and seeing to sales team's development
  • Manage day-to-day floor operations and supervises the daily activities of a team Coach, develop and motivate team to maximize team sales results aligned to KPI's
  • Identify performance-related issues, develop an action plan for improvement and implement corrective action
  • Provide subject matter expertise in handling escalated sales
  • Create a good relationship with team members and motivate them to put their best to work in order to achieve maximum sales target
  • To support and enable team member to achieve KPI in productivity i.e sales target, sales revenue target and productivity
  • Monitors and evaluates interactions and workflow to ensure that performance standard and sales target are met
  • Responsible for preparing and delivering sales report

Job Requirements
  • Bachelor's Degree in any field
  • Experience at least 2 years' experience in retail preferred
  • Able to understand and speak in English and Mandarin.
  • Able to work on shift and Public Holidays.
  • 6 days working with 1 rest day.
  • 8.5 hours working per day including 1 hour break time.
  • Able to work under pressure.
  • Ability to lead and manage a team
  • Good discipline and willing to follow instructions.
  • A good team leader and role model.
  • Good team building and interpersonal skills with the ability to communicate with people at all levels
  • Diligent and ability to guide subordinates.
  • Customer service oriented.
  • A bottom-line performance-driven personality
  • Excellent training, coaching, analytical and problem-solving skills
  • Capacity to work under pressure and meet deadlines.

Job Benifits
  • Yearly Bonus
  • Shop Commission
  • Free Product Training & Knowledge
  • Medical
  • Dental
  • Birthday Gift

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