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Reservation Officer

Job Information

Position : Reservation Officer
Company : Plaza Premium Lounge Sdn Bhd
Contract : Full Time

Salary : RM1,700.0 - RM2,200.0 Per Month

Location : Sepang, Selangor
Postcode : 64000

Posting Date : 02 Dec 2019
Closing Date : 01 Jan 2020

Academic Qualification : Diploma
Language Requirement : No

Job Description

Job Responsibility
  • To greet and receive guests, collect payment and also to bid farewell to guests/passengers at the front reception counter.
  • To assist guests/passengers with their luggage on entry and exit at the lounge.
  • To page for the availability of showers facility to passengers on queue.
  • To page for flight departure for contacted airlines.
  • To distribute admission instruction sheet and revised slip to all departments concerned.
  • Control and file enquiry booking forms.
  • Control and keep record of all incoming deposits.
  • Follow-up with all sales personnel for coming group information and admission instruction.
  • Well versed on all Plaza Premium Lounge products.
  • To update reservations made by sales manager.
  • Telemarketing for making business lead for Sales Managers to follow up.
  • Prepare marketing information for the sales department.
  • Conduct telemarketing sales calls each day to solicit business and pass lead to Sales Managers.
  • To work closely with the operation team on in house arrangement.
  • Send out quotation and follow up on business area 

Job Requirements
  • Able to speak in English and Bahasa fluently
  • Possess at least a SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent
  • Candidates must have knowledge about interesting places and famous food in job location
  • Able to speak Mandarin / Cantonese will be an added advantage
  • Friendly with a cheeky personality, possess good interpersonal and communication skills
  • Strong disciplines, commitments and self-initiative
  • Must be willing to work on shift including working on weekends and public holidays
  • Pleasant & cheerful personality

Job Benifits
  • Annual leave
  • Medical benefits
  • Uniforms provided
  • Travelling Allowances
  • Travelling Opportunities
  • Overseas Cross Exposure
  • Performances Bonus

Job Application

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