Reservation Officer

Position : Reservation Officer
Company : Plaza Premium Lounge Sdn Bhd
Contract : Full Time

Salary : RM1,700.0 - RM2,200.0 Per Month

Location : Sepang, Selangor
Postcode : 64000

Posting Date : 02 Dec 2019
Closing Date : 01 Jan 2020

Academic Qualification : Diploma
Language Requirement : No

Job Responsibility

• To greet and receive guests, collect payment and also to bid farewell to guests/passengers at the front reception counter.
• To assist guests/passengers with their luggage on entry and exit at the lounge.
• To page for the availability of showers facility to passengers on queue.
• To page for flight departure for contacted airlines.
• To distribute admission instruction sheet and revised slip to all departments concerned.
• Control and file enquiry booking forms.
• Control and keep record of all incoming deposits.
• Follow-up with all sales personnel for coming group information and admission instruction.
• Well versed on all Plaza Premium Lounge products.
• To update reservations made by sales manager.
• Telemarketing for making business lead for Sales Managers to follow up.
• Prepare marketing information for the sales department.
• Conduct telemarketing sales calls each day to solicit business and pass lead to Sales Managers.
• To work closely with the operation team on in house arrangement.
• Send out quotation and follow up on business area 

Job Requirements

• Able to speak in English and Bahasa fluently
• Possess at least a SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent
• Candidates must have knowledge about interesting places and famous food in job location
• Able to speak Mandarin / Cantonese will be an added advantage
• Friendly with a cheeky personality, possess good interpersonal and communication skills
• Strong disciplines, commitments and self-initiative
• Must be willing to work on shift including working on weekends and public holidays
• Pleasant & cheerful personality

Job Benifits

• EPF & SOCSO
• Annual leave
• Medical benefits
• Uniforms provided
• Travelling Allowances
• Travelling Opportunities
• Overseas Cross Exposure
• Performances Bonus

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