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Part Time Service Recovery Team

Part Time Service Recovery Team
Selangor   Shah Alam
Part Time   Call Center / BPO
Dominos Pizza

Post05 Jun2021
Expiry25 Jul2021

Job Information

Position : Part Time Service Recovery Team
Company : Dominos Pizza
Contract : Part Time

Salary : RM150.0 - RM200.0 Per Month

Location : Shah Alam, Selangor
Postcode : 40150

Posting Date : 05 Jun 2021
Closing Date : 25 Jul 2021

Academic Qualification : Diploma
Language Requirement : EN,MS

Job Description


Job Responsibility
  • Manage any inquiries related to Domino's Pizza.
  • Manage handling ordering and enquiry from customers relating Domino's Pizza Services throughout Malaysia and Singapore.
  • Coordinate with store relating to delivery status, order status, future orders.
  • Excellent in complaint handling skills.
  • Ensure customer has the best experience with Domino's customer service.
  • Good rapport with SIC/DM/OM/CSC Team Leaders/AMs/MODs/Main Chiefs.
  • Ensure all cases are resolved based on compensation matrix and Domino's PSG.
  • Support any other task that may be assigned by management.

Job Requirements
  • Minimum SPM.
  • (Advantage) 1 year experience in Call Centre/Customer Service.
  • (Advantage) Experience in handling customer complaint.
  • Good command of English and Bahasa Malaysia (written and spoken).
  • Excellent communication skill.
  • Positive attitude, enthusiastic and able to work under pressure.
  • Work only for 4hrs/day, 5pm - 9pm 
  • Working Place you can choose 1) USJ 9 2) Glenmarie Shah Alam 3) Work From Home
  • Possess own transport.
  • Must be a Malaysian 

Job Benifits
  • Career Advancement Program.

Job Application

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