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Immediate Hiring - Customer Service Executive (PJ)

Immediate Hiring - Customer Service Executive (PJ)
Selangor   Petaling Jaya
Full Time   Customer Service / Helpdesk

Post12 Feb2020
Expiry13 Mar2020

Job Information

Position : Immediate Hiring - Customer Service Executive (PJ)
Company : Startek
Contract : Full Time

Salary : RM2,000.0 - RM2,500.0 Per Month

Location : Petaling Jaya, Selangor
Postcode : 79250

Posting Date : 12 Feb 2020
Closing Date : 13 Mar 2020

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : No

Job Description

Job Responsibility

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Job Requirements

  • Candidate must possess at least a SPM with 5 passes. SPM/ STPM/ Diploma/ Degree holder are all welcome to apply.
  • Required language(s): English (Ability to speak in Mandarin will be an added advantage).
  • Fresh graduates who are interested to start their career in a call centre are also encouraged to apply - TRAINING Provided
  • Applicant must be willing to work on rotational shifts.
  • Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.

Job Benifits
  • Fully equipped gym with aerobics studio & shower facilities
  • Rest & relax area (pool, foosball, etc)
  • We are located nearby shopping malls and housing area
  • Shuttle van available in nearby LRT/KTM station
  • Accommodation is provided by Company
  • Aegis hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)

Career Prospect:

  • Executive > Senior Executive > Specialist > Team Lead > Assistant Manager > Manager > Senior Manager.
  • IJP - Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.

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