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Hotel Receptionist

Job Information

Position : Hotel Receptionist
Company : Lavender Inn & Resort Management Sdn. Bhd.
Contract : Full Time

Salary : RM1,500.0 - RM1,800.0 Per Month

Location : Subang Jaya, Selangor
Postcode : 47500

Posting Date : 22 Nov 2019
Closing Date : 22 Dec 2019

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : No

Job Description


Job Responsibility

  • Hotel receptionists welcome and register guests in hotels and other establishments that provide accommodation services. 
  • They assign rooms, issue keys, provide information concerning the services provided, make room reservations, keep a record of rooms available for occupancy, present statements of charges to departing guests and receive payment.
  • Tasks include:
  • Maintaining an inventory of rooms available for occupancy, reservations and room assignments;
  • arriving guests, assigning rooms, verifying customers' credit and issuing room keys;
  • Providing information regarding hotel services and services available in the community;
  • Providing information about the availability of accommodation and making room reservations;
  • Responding to guests' requests for housekeeping and maintenance services as well as to complaints;
  • Contacting housekeeping or maintenance services when guests report problems;
  • Compiling and checking guest accounts for charges using computerized or manual systems;
  • Receiving and forwarding messages in person or using telephones or telephone switchboards;
  • Reviewing statements of charges to departing guests and receiving payment.


Job Requirements

  • Fresh graduate and SPM leavers are encouraged to apply.
  • Excellent hands-on skills with an eye for details
  • Ability to work independently.
  • Positive attitude and responsible character.
  • Pleasant personality with a focus on excellence in customer service.
  • Prior working experience will be an added advantage.
  • Self-starter with good communication and interpersonal skill.
  • Possess self-confidence and be able to actively interact with all relevant parties.


Job Benifits

  • EPF
  • SOCSO
  • Service commissions
  • Annual bonus
  • Other benefits shall be in accordance with the prevailing Labour Law

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