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Customer Service

Customer Service
Kuala Lumpur   No City
Full Time   Customer Service / Helpdesk
Rania Travels

Post25 Nov2019
Expiry25 Dec2019

Job Information

Position : Customer Service
Company : Rania Travels
Contract : Full Time

Salary : RM1,200.0 - RM1,500.0 Per Month

Location : No City, Kuala Lumpur
Postcode : 53000

Posting Date : 25 Nov 2019
Closing Date : 25 Dec 2019

Academic Qualification : Diploma
Language Requirement : No

Job Description


Job Responsibility
  • Travel consultants and clerks provide information about travel destinations, arrange travel itineraries, obtain travel and accommodation reservations and register passengers at check-in and departure.

Tasks include -

  • Obtaining information about the availability, cost, and convenience of different types of transport and accommodation, ascertaining customers' requirements and advising them on travel arrangements;
  • Providing information about local and regional attractions, sightseeing tours, restaurants, arts and entertainment, and providing maps and brochures;
  • Preparing itineraries;
  • Making and confirming reservations for travel, tours, and accommodation;
  • Issuing tickets, boarding passes, and vouchers;
  • Helping customers in obtaining necessary travel documents such as visas;
  • Verifying travel documentation and registering passengers and luggage at check-in and departure;
  • Preparing bills and receiving payments;

Job Requirements
  • Fresh graduate and SPM leavers are encouraged to apply.
  • Excellent hands-on skills with an eye for details.
  • Ability to work independently.
  • Positive attitude and responsible character.
  • Pleasant personality with a focus on excellence in customer service.
  • Prior working experience will be an added advantage.
  • Self-starter with good communication and interpersonal skill.
  • Possess self-confidence and be able to actively interact with all relevant parties.
  • Fresh graduate and SPM leavers are encouraged to apply.

Job Benifits
  • EPF
  • SOCSO
  • Medical claim included
  • Annual and medical leave shall be in accordance with the prevailing Labour Law

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