Customer Service

Position : Customer Service
Company : Sarieyz
Contract : Full Time

Salary : RM1,100.0 - RM1,800.0 Per Month

Location : Klang, Selangor
Postcode : 40150

Posting Date : 05 Apr 2021
Closing Date : 05 May 2021

Academic Qualification :
Language Requirement : No

Job Responsibility

• Using the help desk management tool, log and assign requests
• Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems.
• Customer service and support
• Provide courteous and professional technical support to customers.
• Troubleshoot hardware and software, technical, network issues (i.e.: reset passwords and etc)
• Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems.

Job Requirements

• Experience in customer service
• Fluent in English and Bahasa Malaysia is an option
• Fluent in any other language (writing and speaking) will be an added advantage
• Fresh graduates are encouraged to apply
• Eager to learn and with a desire to get the job done well
• Strong skills in communication, teamwork, organization, and attention to detail

Job Benifits

• EPF
• SOCSO
• Annual leave
• Medical benefit
• Training will be provided
• Career development

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