Customer Care Coordinator

Position : Customer Care Coordinator
Company : Startek
Contract : Full Time

Salary : RM2,000.0 - RM2,500.0 Per Month

Location : Petaling Jaya, Selangor
Postcode : 47400

Posting Date : 04 Feb 2021
Closing Date : 25 Apr 2021

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : No

Job Responsibility

• Handling of incoming calls and inquiries from customers with a demonstration of excellent customer service skills to meet and exceed customer's needs.
• Provide customer support using the English language via phone or email.
• Resolve customer queries efficiently and escalate problems promptly.
• Ensure necessary and appropriate follow-up actions are taken.

Job Requirements

• Customer-oriented with good communication skills in English is a must
• Candidates must be willing to work on 24/7 rotating shift, weekends and public holidays
• Candidates with experience in Customer Service will be an advantage
• Fresh graduates who are interested in Customer Service are welcome to apply

Job Benifits

• Training provided
• Shuttle van provided
• Various allowances
• EPF/SOCSO

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