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Job Information

Position : Concierge
Company : Exxim (M) Sdn Bhd
Contract : Full Time

Salary : RM1,800.0 - RM2,400.0 Per Month

Location : Petaling Jaya, Selangor
Postcode : 46200

Posting Date : 12 Oct 2020
Closing Date : 11 Nov 2020

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : No

Job Description

Job Responsibility
  • Attend to tenants / visitors complaints and liaise with respective department to solve problem
  • Ensure cleanliness of concourse and main lobby area including toilets and lift lobby; alert person in charge when action needed
  • Handle telephone call enquiries, calls transfer and take messages
  • Has first-hand knowledge of the building and amenities of the local and nearby area 
  • Maintain visitors records, prepare daily concierge operations report i.e. access cards inventory / movement and tenants complaints
  • Monitor activities / events held at main lobby, supervise job function of lobby staff members,  attending to tenants and walk in visitors / guests and internal staff requests in a friendly and professional manner
  • Attending to and sorting out incoming and outgoing mails and parcels delivered by hand
  • Establish good relationships with tenants / visitors
  • Assist in or attending to any other ad-hoc duties as assigned by the manager from time to time
    Job Requirements
    • Pleasant personality 
    • Excellent communication and listening skills to interact with tenants /visitors 
    • Good problem solving skills to solve all kinds of problems and issues of tenants /visitors
    • Multi- tasking skills to do several things with constant interruptions
    • Possess polite, flexible and accommodating attitude to attend to tenants/visitors enquiries and complaints
    • Strong customer service skills to meet and exceed tenants/visitors expectations and provide services they need
    • Able to work nine (9) hours shift per day for six (6) days per week inclusive of public holidays and Sundays
      Job Benifits
      • EPF, SOCSO and EIS contribution
      • Medical benefits

Job Application

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