Rm3200++| Mandarin Customer Service @ PJ | Annual Leave |

Position : Rm3200++| Mandarin Customer Service @ PJ | Annual Leave |
Company : Global Outsourcing Company
Contract : Full Time

Salary : RM3,000.0 - RM3,200.0 Per Month

Location : Petaling Jaya, Selangor
Postcode : 46050

Posting Date : 07 Nov 2022
Closing Date : 22 Dec 2022

Academic Qualification :
Language Requirement : EN,ZH

Job Responsibility

• ResponsibilityRespond to customer enquiries within the agreed response time
• Resolve customer enquiries through our support channels
• Provide relevant service recovery, support, and recommendations to customers
• Support customer on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution
• Accurately record and escalate customers' feedback and bugs to relevant departments

Job Requirements

• Candidate must possess at least a SPM / Diploma or relevant certificate in any field
• Required language(s): Mandarin & English
• Good presentation & negotiation skills with the ability to customize the product to customer needs
• Computer literate
• Positive working attitude and able to work in a fast paced and dynamic environment- Independent, proactive and self-driven

Job Benifits

• Annual Leave
• EPF & Socso

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