Customer Service Executive (No Experience Needed)

Position : Customer Service Executive (No Experience Needed)
Company : Agensi Pekerjaan Asia Recruit Sdn Bhd
Contract : Full Time

Salary : RM2,000.0 - RM2,600.0 Per Month

Location : Melaka City, Melaka
Postcode : 75100

Posting Date : 22 Nov 2022
Closing Date : 06 Jan 2023

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : EN

Job Responsibility

• Handling incoming calls and enquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation.
• Follow up and resolve customers complains and ensure IT is close to satisfaction.
• Always work closely with team members and leaders to achieve quality results and productivity.
• To channel and escalate any unresolved issues / complains to other stakeholders or next level within the agreed procedure.

Job Requirements

• FRESH GRADUATES (Diploma) (Degree) are encouraged to apply.
• SPM leavers with a minimum of 1 year working experience.
• Must be able to communicate and write well in ENGLISH.
• Willing to work on rotational shift basis (including weekends and Public Holiday). Shift Allowance will be provided.
• Willing to work in office.
• This is 24/7 shift, 5 working days and 2 days off.

Job Benifits

• Shift Allowance/ KPI allowance/ Language Allowance/ Customer Service Allowance provided.
• Career path program with Multi-functional Product, process, soft skill, developmental training.

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