Call Centre Representative

Position : Call Centre Representative
Company : Agensi Pekerjaan Asia Recruit Sdn Bhd
Contract : Full Time

Salary : RM1,850.0 - RM2,000.0 Per Month

Location : Kuala Lumpur, Kuala Lumpur
Postcode : 55100

Posting Date : 14 Nov 2022
Closing Date : 29 Dec 2022

Academic Qualification : Diploma
Language Requirement : EN

Job Responsibility

• Attend to fiber inbound and outbound calls from customers, identify their technical, billing and product issues.
• Attend to customers to resolve issues by providing the right solution or trouble shooting.
• Provide excellent customer service handling and customer satisfaction.
• Build and maintain a relationship with our customers in a professional manner with an objective to fulfill their needs.

Job Requirements

• Candidate must possess at least SPM, Diploma, Bachelor's Degree.
• Must have 1 year of experience in handling calls regarding fiber troubleshoot.
• Excellent communication and interpersonal skills.
• Able to work in a goal oriented environment.
• Able to work during weekends, 5 days work per week.
• Customer satisfaction orientation.
• Training will be provided by the company.

Job Benifits

• Basic Salary
• EPF & Socso Provided
• OT Allowance Provided
• Training Provided

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