Job Responsibility- Assisting salesperson to call new/existing customers
- Handle paperwork and documentation
- Prepare Invoice, follow up with payment
- Arrange schedule for salesperson with customers
- Interact directly with customers and suppliers/principles either by telephone, electronically or face to face
- Respond promptly to customer /supplier inquiries, coordinate customer complaints with sales
- Keep records of customer interactions and transactions
- Manage administration
- Communicate and coordinate with internal departments
- Follow up on customer interactions
- Provide feedback on the efficiency of the customer service process
- And any other related assignment from time to time
Job Requirements- Minimum diploma holders, preferably degree holders
- Proficient in both written and spoken English, Bahasa Malaysia and Mandarin.
- Knowledge of customer service principles and practices
- Knowledge of administrative procedures
- Knowledge of relevant compute applications ie. Microsoft Office
- Fresh Graduates are encouraged to apply
* Working Days: Monday to Friday 9am - 6pm
Job Benifits- Medical Claim
- Petrol Allowance
- EPF & Sosco