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Protege - Customer Support Officer

Job Information

Position : Protege - Customer Support Officer
Company : Airbus Helicopters Malaysia Sdn Bhd
Contract : Internship

Salary : Undisclose

Location : Mitsui Outlet, Selangor
Postcode : 64000

Posting Date : 18 Nov 2022
Closing Date : 18 Dec 2022

Academic Qualification :
Language Requirement : No

Job Description


Job Responsibility
Open for Bachelor's Degree graduates and above ONLY.

Job Scope:
1. Assisting data entry into the system for reporting purposes.
2. Assist to serve available units to fulfill customer orders within appropriate time and priority to avoid exceeding the service level.
3. Manage the daily communication with customers by answering customer queries in a professional and timely manner.
4. Support internal stakeholders by requesting missing information to customers (PFR, unserviceable component details, etc.).
5. Participate in the internal meetings with other stakeholders (backlog review, operation drumbeat).
6. Perform any other duties as assigned by the team and the reporting superior.

Degree in Aviation Engineering, Aviation Management or related.
Spoken languages: English mandatory
Able to work in shift-hour is an advantage
Will be based at KLIA, Sepang.

Malaysia Citizen
Maximum 30 years old at the point of application
Priority will be given to Fresh Graduate who have yet to secure employment or worked in a lower qualification-level employment
Job Requirements

Job Benifits

To be advice

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