Online Sales Customer Service

Position : Online Sales Customer Service
Company : EDC Global Sdn Bhd
Contract : Full Time

Salary : RM2,500.0 - RM5,000.0 Per Month

Location : Bangsar, Kuala Lumpur
Postcode : 59200

Posting Date : 31 Oct 2022
Closing Date : 31 Oct 2023

Academic Qualification :
Language Requirement : EN,MS

Job Responsibility

• Reply and follow up with customers regarding their product purchase on social media.
• Have a good understanding of the knowledge of our products in order to advise customers.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette.
• Build lasting relationship with customers and enhance customers satisfaction.
• Monitor tracking shipments and follow up with the logistics company if necessary.
• Handle inquiries from the customers in order to generate sales.

Job Requirements

• Fresh Graduates are welcome to apply.
• Fluent in Mandarin.
• Courteous with strong customer service oriented.
• Active listener with excellent communication, interpersonal and rapport building skills.
• Hardworking and able to work independently.
• Basic computer operation

Job Benifits

• Basic + Commission + Bonus
• EPF/SOCSO provided
• Training provided
• Company Trip
• Near to LRT station (3min)
• Working Hour: Monday - Friday (9am - 6pm)

To apply online for Online Sales Customer Service, kindly click the button below.

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