Position : Officer, Customer Service Company : TCCL Contract : Full Time
Salary : RM1,500.0 - RM2,800.0 Per Month
Location : Kuala Lumpur, Kuala Lumpur Postcode : 51200
Posting Date : 09 Nov 2022 Closing Date : 24 Dec 2022
Academic Qualification : Language Requirement : EN
Job Description
Job Responsibility
Contact existing and new customers to remind them about motor insurance renewal and upsell products
Perform sales conversation based on the script that describes motor and non-motor insurance products or services (with necessary adjustments) to ensure consistency of the sales campaign
Prepare quotation, explain benefits, and persuade potential customers to purchase insurance renewal and/or new market business
Follow up with potential customers through telephone, email, SMS, and WhatsApp and answer questions from customers
Obtain or verify customer information accurately such as name, contact number, address, email address, and payment method
Keep records of calls and sales and record useful information/feedback for quality control
Go the "extra mile" to meet month-by-month sales targets and facilitate future sales
Job Requirements
Candidate must possess at least a Primary/Secondary School/SPM/"O" Level/Diploma
Able to work independently with a positive character and willing to take up new challenges
Good command and written in English and Bahasa Malaysia
The ability to speak in Mandarin will be an advantage
Computer literate
Minimum 1-2 years of experience in telemarketing or sales are encouraged
Job Benifits
Annual Leave
EPF/SOCSO
Training provided
Job Application
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