Mandarin Customer Service Specialist

Position : Mandarin Customer Service Specialist
Company : Right Recruit Sdn Bhd
Contract : Full Time

Salary : RM3,000.0 - RM4,000.0 Per Month

Location : Kuala Lumpur, Kuala Lumpur
Postcode : 59200

Posting Date : 27 Oct 2022
Closing Date : 30 Aug 2023

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : EN,ZH

Job Responsibility

• To provide fast and timely solutions to all customer related problems.
• To ensure customer satisfaction by providing excellent Customer Services.
• To be constantly guided by company's service standards.
• Effectively manage large numbers of email / live chats / inbound calls
• Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies

Job Requirements

• Fresh Graduate / non experience are welcome to apply
• MUST able speak and write in Traditional Mandarin, Cantonese & English
• Previous working experience in customer service, call center is preferable
• With experience in handle in Email & Live Chat, inbound call is an advantage
• Able to start work Immediately is preferable
• Can flexible work on rotating shift is preferable
• Good communication and interpersonal skills.
• Knowledge in handling basic computer (Microsoft Excel/Word etc).
• Ability to multi-task and manage time effectively
• Able to start work on ASAP is strongly preferable

Job Benifits

• 5 days work
• Fun & Young Working environment
• Annual Leave / Medical leave
• Training provide
• Allowance provided
• EPF / Sosco / PCB
• Easy access by Public Transport

To apply online for Mandarin Customer Service Specialist, kindly click the button below.

Apply Job Online