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Customer Relations Coordinator

Job Information

Position : Customer Relations Coordinator
Company : DR Kyo Clinic
Contract : Full Time

Salary : RM3,000.0 - RM8,000.0 Per Month

Location : Kuala Lumpur, Kuala Lumpur
Postcode : 58000

Posting Date : 23 Nov 2022
Closing Date : 17 Jan 2023

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : EN,ZH

Job Description


Job Responsibility
  • Achieve monthly target set by the company - personal target
  • Clinic customer service associates answering incoming calls and reply message
  • Call and Manage of patient appointments and schedules.
  • Register for a new and existing patient.
  • Routine medical procedures, as appropriate for clinic operations.
  • Liaised with clinic associate for smooth continuity of patient care.
  • Resolve customer complaints via phone
  • Daily Medication stock counting and recording
  • Daily routine to check the cleanliness of premises outdoor and indoor
  • Responsible for the daily cash handling
  • Provide full support on matters related to clinic operation
  • Provide professional training and career development opportunities
  • Other tasks as required from time to time under the direction of superior.

Job Requirements

DR KYO Clinic is looking for Customer Service

Branches : Mid Valley , One Utama , Solaris Mont Kiara , Sunway Velocity , Puchong

  • Pleasant personality
  • Greet customers warmly
  • Good interpersonal and communication skills
  • Highly independent
  • Work passionately in customer service
  • Able to speak and write in languages English, Mandarin and Bahasa Malaysia
  • Mandarin speaker and written will be advantage
  • Location: Mid Valley, Puchong, One Utama , Solaris Mont Kiara , Sunway Velocity
  • Working Hour: 10am- 7pm / 11am - 8pm Weekday, 10am - 6pm weekend
  • 5 day off per month including Sunday

Job Benifits
  • Basic salary + commission + group commission + Incentive
  • Rewards + Gifts + Bonus + Allowance
  • EPF + SOCSO + EIS
  • Annual Leave + Medical Leave + Birthday Leave +
  • Marriage Leave + Public Holiday Paid
  • Annual Dinner + Company Trip
  • Pleasant working environment
  • Advancement Opportunity

WHY JOIN US

  • Pleasant working environment
  • Advancement Opportunity
  • No hiding Contract
  • Excellent work - life balance
  • We provide opportunities for career advancement including partnership within the company

ABOUT DR.KYO CLINIC

  • Dr KYO Clinic is an LCP-Certified Aesthetic Clinic registered with Ministry of Health (MOH) Malaysia to put your worries to rest.
  • We are a Professional Beauty Aesthetic Centre, established since 2021 in Kuala Lumpur. Our current premise located in Mid Valley Kuala Lumpur , Puchong IOI Boulevard Selangor and One Utama.
  • We are looking for potential candidates to develop your career and growth with us. If you are look for a job that can exploit your strength , we are your choice!

Job Application

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