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Full Time Customer Service Representative (Call Centre)

Job Information

Position : Full Time Customer Service Representative (Call Centre)
Company : Dommal Food Services Sdn. Bhd.
Contract : Full time

Salary : Undisclose

Location : Shah Alam, Selangor
Postcode :

Posting Date : 13 Nov 2022
Closing Date : 13 Dec 2022

Academic Qualification :
Language Requirement : No

Job Description


Job Responsibility
Responsibility:

Handle inbound calls for Domino's Pizza orders taking Malaysia and Singapore
Process customer's order
Tactfully and professionally attend to customer queries/concerns via phone
Adhere to escalation procedures of handling customer concerns at all times
To comply with any special or additional tasks assigned from time to time by the superior and management.
Requirements:

Must be a Malaysian and more than 18 years old.
Minimum SPM.
Good Command of English and Bahasa Melayu (written/spoken)
Excellent communication skills.
Possess own transport.
Able to come for training at Wisma Domino's Hicom Glenmarie, Shah Alam.
Working place Wisma Domino's Hicom Glenmarie, Shah Alam
Able to work on shifts, weekends, and public holidays.
Basic computer knowledge is needed and training will be provided.
Does not have any health problem that prevents working on rotating/night shift.

Job Requirements

Job Benifits
Benefits:

Basic salary up to RM2,500
Career Advancement Program.
Medical Card & Personal Accident Coverage
Annual Leave
EPF and Socso.
Overtime
Upselling Incentive up to RM500 per month.

Job Application

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