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Front Office

Job Information

Position : Front Office
Company : Swiss Hotel Sdn Bhd
Contract : Full time

Salary : Undisclose

Location : Sogo, Kuala Lumpur
Postcode : 50100

Posting Date : 12 Nov 2022
Closing Date : 12 Dec 2022

Academic Qualification :
Language Requirement : No

Job Description


Job Responsibility
Hotel Front Desk Responsibilities:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a conference host and ensuring that all relevant preparations are made for the event.

Hotel Front Desk Requirements:
- High school qualification or equivalent.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
Job Requirements

Job Benifits
  • EPF
  • SOCSO
  • Annual Leave

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