Position : Front Desk Officer (Homestay & Hotel) Company : Mokahome Contract : Full Time
Salary : RM2,300.0 - RM3,000.0 Per Month
Location : Cheras, Kuala Lumpur Postcode : 56000
Posting Date : 14 Nov 2022 Closing Date : 06 Sep 2023
Academic Qualification : Diploma Language Requirement : EN,MS,ZH
Job Description
Job Responsibility
Hotel receptionists welcome and register guests in hotels and other establishments that provide lodging services.
They assign rooms, issue keys, provide information about services provided, book rooms, record available rooms, present expense reports to departing guests, and receive payments.
Tasks include--Maintaining a list of rooms available for check-in, booking, and assigning rooms;
Checking in guests, assigning rooms, verifying guest credit, and issuing room keys;
Providing information about hotel services and services available to the community;
Providing information about accommodations and room reservations information; responding to guest requests and complaints about housekeeping and maintenance services; contacting housekeeping or repair services when guests report a problem; compiling and checking charges on guest accounts using a computer or manual system; receiving and forwarding in person or using a telephone or switchboard messages; review charge statements and collections for departing guests.
Job Requirements
Fresh graduates and SPM graduates are encouraged to apply.
Excellent hands-on skills, attention to detail Ability to work independently.
Positive attitude and responsible character.
Cheerful personality and focus on excellent customer service.
Prior work experience will be an added advantage.
Self-starter with good communication and interpersonal skills.
Confident and able to actively engage with all parties involved.
Job Benifits
Night shift allowance
Training will be provided
KWSP
SOCSO
Medical claim included
Annual and medical leave shall be in accordance with the prevailing Labour Law
Overtime Pay
Travelling Allowance
Near MRT Station
Career Advancement
Salary Increment
Job Application
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