Job ResponsibilityKatel Kuala Lumpur is a new & existing lifestyle & social hotel in; and we are looking for an energetic and young talent to join our team to imagine, build and grow the organisation
Guest Experience Ambassador will not only be required to perform the basic duties such as
? Greet and welcome guests
? Ensure record-keeping of bookings/cancellations
? Correct charges applied to the guest folio
? Timely communication on queries and request
But more importantly:
? Improve guest experience during their journey with us
? Help imagine and develop a unique offering for guest
? Reinforce the culture and personality of the organisation
? Support in building the brand
? Have fun
Requirements:
? Strong interpersonal skills
? Certificate / Diploma/Degree in any field
? Good with Excel and numbers
? Tech-savvy [we got some cool tools]
? Effective written and verbal communication
? Computer ninja
? Able to work a flexible schedule
? Sense of humour
Back ground in sales or arts/graphic/design is advantageous
Job RequirementsJob Benifits
