Position : Customer Service Specialist Company : Aist Malaysia Sdn. Bhd. Contract : Full Time
Salary : RM3,800.0 - RM4,000.0 Per Month
Location : Georgetown, Pulau Pinang Postcode : 10000
Posting Date : 03 Nov 2022 Closing Date : 18 Dec 2022
Academic Qualification : Diploma Language Requirement : EN
Job Description
Job Responsibility
Online communication with drivers: registration in mobile application, solving current work issues;
Participation in promotional campaigns outside (distribution of advertising material, communication with potential partners of the company).
Processing requests and feedback from passengers and drivers after trips (online or on the phone \ face-to-face);
Tracking the quality of the provided service.
Job Requirements
Fluent in English, knowledge of Mandarin will be a big plus;
Active communication skills, orientation to achieving goals;
Ability to quickly navigate through difficult situations and find non-standard solutions to problems;
At least 1 year of working experience in Sales \ Customer Service or Product Promotion.
Job Benifits
Corporate training and constant mentorship;
Stable monthly salary + yearly increase depending on the branch results;
Hybrid work (home + outside);
Possible career growth: based on your indicators and progress the company can offer you a higher position, so you will be able to supervise several cities in your country or abroad.
Job Application
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