Customer Service Officer

Position : Customer Service Officer
Company : Agensi Pekerjaan EZM Sdn Bhd
Contract : Full Time

Salary : RM3,500.0 - RM7,000.0 Per Month

Location : Kuala Lumpur, Kuala Lumpur
Postcode : 50250

Posting Date : 26 Oct 2022
Closing Date : 25 Dec 2022

Academic Qualification :
Language Requirement : ZH

Job Responsibility

• To efficiently handle inbound and outbound customer call inquiries.
• To provide fast and timely solutions to all customer related problems.
• To ensure customer satisfaction by providing excellent Customer Services.
• To be constantly guided by company's service standards.
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies

Job Requirements

• No working experience and SPM graduate is welcome to apply
• Good communication and interpersonal skills.
• Social media savvy
• Proficient in Mandarin, preferable mandarin speaker only cause have to deal with mandarin speaker customer
• Motivated and willing to learn
• Able to start work immediately is preferred
• Able to work on weekends and public holidays
• Willing to work at KL City

Job Benifits

• Basic + Commission + Incentive
• Bonus
• KWSP and SOCSO
• Parking Allowance
• Good working environment
• Hostel Provided
• Career Progression opportunities - you maybe able to get promotion easily.

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