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Customer Service / Helpdesk
Customer Service Officer
Customer Service Officer
Kuala Lumpur
Wangsa Maju
Full Time
Customer Service / Helpdesk
HL IT Event Solution
Post
26 Oct
2022
Expiry
20 Dec
2022
Job Information
Position :
Customer Service Officer
Company :
HL IT Event Solution
Contract :
Full Time
Salary :
RM2,900.0 - RM5,000.0 Per Month
Location :
Wangsa Maju, Kuala Lumpur
Postcode :
53300
Posting Date :
26 Oct 2022
Closing Date :
20 Dec 2022
Academic Qualification :
Secondary/SPM/'O' Level
Language Requirement :
EN,ZH,MS
Job Description
Job Responsibility
Professionally handle high volume of inquiriees from customers
Effectively and efficiently solving customer inquiries
Follow up customers and post promotional banner or pictures via messaging apps.
Communicate to Team Leaders and (or) Manager
Continuously identify work process improvements
Job Requirements
Mandarin Speaker
SPM holders with related experience
Personality traits - Good attitude, enthusiastic, detail-oriented, responsible,ethical and goal focused.
Analytical thinking and high problem-sloving skills
Stress tolerance and ablt to work in a pressured anvironment
Required language(s): Bahasa Malaysia, English, Mandarin
Willing to work in shift rotations (am/pm/midnight shift) to ensue we have 24/7 service levels
Able to work on public holidays and weekends.
Job Benifits
Commission
Bonus (monthly & yearly)
KPI reward
Petrol allowance
Training provided
Job Application
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