Customer Service Executive

Position : Customer Service Executive
Company : Shandon Venture Sdn. Bhd.
Contract : Full Time

Salary : RM4,500.0+++ Per Month

Location : Subang Jaya, Selangor
Postcode : 47500

Posting Date : 22 Nov 2022
Closing Date : 24 Aug 2023

Academic Qualification :
Language Requirement : EN,ZH

Job Responsibility

• WhatsApp, call or email existing and potential customers to provide consultation and propose solutions with the company's products & services.
• Serves customers by providing product and service information via phone, WhatsApp, email, or social media.
• Keep records of customer interactions, process customer accounts, and file documents.
• Assist on Facebook and Instagram live.
• Build relationships and understand customers' needs to encourage repeat business.

Job Requirements

• Minimum Education: SPM, diploma or fresh graduate encourage to apply.
• Working hours: Monday - Friday, 10:30am - 7:30pm & Saturday (10am - 2pm)
• Good command of English and Mandarin in terms of written & spoken.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.

Job Benifits

• EPF/SOCSO provided
• Basic + Allowance
• Annual Leave and Public Holiday observed
• Staff parking
• Medical benefits
• Near public transport
• Annual Dinner (Based on Performance)

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