Customer Service Executive

Position : Customer Service Executive
Company : Dazhuang Techonology Sdn Bhd
Contract : Full Time

Salary : RM3,000.0 - RM5,000.0 Per Month

Location : Kuala Lumpur, Kuala Lumpur
Postcode : 55100

Posting Date : 09 Nov 2022
Closing Date : 09 Nov 2023

Academic Qualification :
Language Requirement : EN,ZH

Job Responsibility

• Help to support our web/app projects. You will be a key contributor and work closely with the other members of our technology and product team.
• Deliver excellent customer service and manage the needs of our customers through our communication channels (live chat).
• Handle social media to create more excitement.
• Brain storming and give more idea on how to increase productivity.
• Attend to any ad-hoc tasks as assigned by superior.
• Additional responsibility may be added as the needs of the business change and expand.
• Collaborate with the team member to achieve better results.
• Knowing the products and services in and out.
• Able to work under minimum supervision.

Job Requirements

• Fresh grades are encouraged to apply and training will be provided.
• Abilities to read and write in Mandarin 
  
• No specific education level required
  
• Problem solver and great with people (customer-centric)
  
• Self-motivated and be able to work independently with minimal supervision
• Able to work in a fast-paced environment with shifting priorities when necessary.
• Must be able to communicate in Mandarin and other language will be an advantage.

Job Benifits

• Full training provided
• Incentive & commission if meet KPI
• Performance bonus
• Performance incentive
• Near LRT / MRT Station

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