Customer Service Executive 中文客服

Position : Customer Service Executive 中文客服
Company : Wealthpachira Service Delivery Sdn Bhd
Contract : Full Time

Salary : RM2,800.0 - RM3,000.0 Per Month

Location : Kuala Lumpur, Kuala Lumpur
Postcode : 51000

Posting Date : 08 Nov 2022
Closing Date : 08 Nov 2023

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : EN

Job Responsibility

• Able to handle customers through email and also live chat
• Able to type and write in multilanguage (Such as English and Mandarin preferred)
• Good communication skills and have a fast typing speed
• Need to follow up with customer from time to time to achieve overall satisfactory
• Respond to customer inquiries in a timely manner 
• Solve problems encountered daily by communicating with customers 
• Strong communication and coordination skills, able to handle the urgent cases

Job Requirements

• Fresh Graduates are welcome to apply
  
• Able to commit to night shifts
• Have experience in customer service
• Proficient in management methods and techniques
• Proficiency in Mandarin & English preferred as role requires candidate to deal with Mandarin-speaking clients
• Understand the latest technology trends and applications in the industry
• Strategic thinking and leadership
• Skills to solve difficult problems and handle multiple tasks at the same time
• Have basic sense of customer service
• Proficiency in the use of office software Excel, Microsoft Office Suite and Google Docs
  

Job Benifits

• Basic salary: RM2800-3000
• Monthly Attendance Award
• Monthly team activities
• Company annual travel
• Annual company dinner
• Annual bonus
• Annual salary increase
• Including EPF, SOCSO and EIS
• Monthly team lunch

To apply online for Customer Service Executive 中文客服, kindly click the button below.

Apply Job Online