Customer Service Executive

Position : Customer Service Executive
Company : Kenanga Guestserve Solution Sdn Bhd
Contract : Full Time

Salary : RM3,000.0 - RM4,500.0 Per Month

Location : Bangsar, Kuala Lumpur
Postcode : 59200

Posting Date : 05 Oct 2022
Closing Date : 14 Dec 2022

Academic Qualification :
Language Requirement : EN,ZH

Job Responsibility

• Provide customer service
• Field inbound support live chats, emails , telegram from users about our product offerings
• Liaise between department to resolve problems
• Proactively look for ways to improve internal processes
• Research customer inquiries using the appropriate technology
• Use problem solving, analytics, and intuitive skills to follow logic and offer good solutions

Job Requirements

• Must have a high school diploma or equivalency
• Well-versed in English and Mandarin
• 1 year experience and above
• Must be local Malaysian

Job Benifits

• Medical
• Annual Bonus (twice a year)
• Full Attendance Allowance

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