Position : Customer Service Executive Company : Avexis Solution Sdn Bhd Contract : Full Time
Salary : RM2,800.0 - RM3,500.0 Per Month
Location : Klang Lama, WP Kuala Lumpur Postcode : 58000
Posting Date : 18 Aug 2022 Closing Date : 11 Dec 2022
Academic Qualification : Language Requirement : EN,ZH
Job Description
Job Responsibility
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Identify and assess customers' needs to achieve satisfaction
Keep records of customer interactions, process customer accounts, and file documents
Job Requirements
Minimum SPM / Diploma
Basic computer knowledge
Customer service experience preferred
Fluent in Mandarin and English
Shift work required
Hardworking and responsible and team spirit
Job Benifits
EPF
Socso
Shift allowance
Medical claim
Annual leave
Medical leave
Public Holiday
Team building
Bonus, etc...
Job Application
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