Position : Customer Service (Bangsar South) Company : Coca-Cola Refreshments Malaysia Sdn Bhd c/o Telecontinent Sdn Bhd Contract : Full Time
Salary : RM2,100.0 - RM3,200.0 Per Month
Location : Kerinchi, Kuala Lumpur Postcode : 59200
Posting Date : 12 Oct 2022 Closing Date : 11 Dec 2022
Academic Qualification : Language Requirement : EN,ZH
Job Description
Job Responsibility
Able to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.) by providing accurate, efficient, and quality service.
Willingness to take responsibility and be accountable to handle customer issues in a professional and courteous manner;
Possess reasonably strong analytical skills to identify cause of problems and recommend solutions; ability to manage complaint and irate customers.
Ability to work under pressure and with minimum supervision;
Ability to multi-task and with good attention to detail;
Job Requirements
Min. SPM holders (fresh graduates) are also encouraged to apply preferably with related working experience in inbound calls handling experience;
Good command in English and Bahasa Malaysia (read, written, and spoken);
Candidates with ability to speak and write in Mandarin is more preferred;
Computer literate with basic knowledge of MS Office applications,
Malaysians
Able to start immediately/ anytime
Job Benifits
Close to LRT station (walking distance).
On the job training provided for fresh graduates.
Permanent job (Will contribute for EPF, Socso, EIS)
